Business Resources for Café Owners and Roasters

May 09, 2024

Before we get to the freely shared resources, New York Coffee offers a host of services for anyone in the coffee industry who might need them.

We believe that 10% of customers, the ones that ask about the coffee, drive the other 90%. But those 90% drive profits. We work to create a strong product and knowledge to entice that 10%, while a menu and profit proposition lay ready for the 90.

Custom Services

We offer:

Menu Engineering for Profit Maximization
1. We conduct a thorough analysis of your menu to identify high-profit items and recommend better price lists and promotion campaigns. An espresso might not drive profit, but an iced latte priced a bit higher might cover your rarer and less profitable drinks.
2. New recipes, and advice on trends to maximize interest and sales.
Staff Training Programs for Efficient Operations:
1. Our custom-tailored training will help your staff:
  1. improve speed and efficiency behind the bar
  2. improve customer service
  3. increase product expertise and knowledge
Spreadsheet, accounting optimization and automation:
1. Automation to your desired level and capability: you need only put in information and the reports will handle themselves.
2. Additionally, New York Coffee can build automatic recommendations from the reports at request.
Workflow optimization:
1. A full assessment of placement and organization of the bar, plus a re-organization of placement to align with how your employees work.
2. In our experience, we generally save about 15% worktime per employee, allowing more customers served per hour and a higher profit ceiling at no extra employee-hours.

At New York Coffee, we are committed to excellence in every facet of our consulting services. Try us out, and if we don’t improve your coffee shop to a more profitable place within 2 months post-service, we’ll refund you.

And now, to the free help: